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Client work · 2025

Northbay Supply

Operations & Automation Rebuild

Placeholder: operations wall with process diagrams

Overview

Sample project: replacing a spreadsheet-run back office with a documented, partly automated operating system.

My role

Operations designer

Placeholder role description. Mapped the existing process, cut the steps that weren't carrying weight, then automated what remained.

Client
Northbay Supply (sample client)
Year
2025
Tools
Airtable, n8n, Google Workspace, TypeScript
Deliverables
Process map, Internal tooling, Automation workflows, Team playbook
Capabilities
  • SYSTEMIZE
  • BUILD

What I did

  1. 01

    Placeholder: documented every step in the existing order-to-delivery process.

  2. 02

    Placeholder: removed duplicate handoffs and consolidated three trackers into one.

  3. 03

    Placeholder: built automations for the repeatable parts.

  4. 04

    Placeholder: wrote the playbook the team now runs from.

Visual gallery

Placeholder: operations wall with process diagrams
Placeholder: abstract layered panels representing an AI workflow tool

Results

Sample metric
—

Real results to be supplied

Related projects

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Think we could work well together?

I'm always open to interesting problems, projects, and long-term collaborations.

Let's talk